FAQ

Why do FAQs matter?

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
Q: Are classes offered at Ichabods Apothecary refundable?

A: At Ichabods Apothecary, we strive to provide a valuable and enriching experience for all our participants. Our classes are carefully designed to immerse you in the herbal lifestyle and empower you with knowledge for a healthier you. However, we understand that plans can change. If you need to cancel your enrollment, a full refund will be issued if the cancellation is made at least 48 hours before the class's scheduled start time. Cancellations made less than 48 hours in advance or no-shows on the day of the class will not be eligible for a refund. We appreciate your understanding and look forward to helping you embrace the benefits of herbal wellness.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
Q: Can I return a product purchased from Ichabods Apothecary?

A: At Ichabods Apothecary, we strive to provide the highest quality herbal products to support a healthier lifestyle. Due to the nature of our products and to ensure the safety and well-being of all our customers, we currently do not accept returns. We understand that this policy may be disappointing, but it helps us maintain stringent quality standards. If you have any concerns or questions about a specific product before purchasing, our knowledgeable staff is here to assist you. Thank you for your understanding and cooperation.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.